I have placed an order but I haven’t received my digital product key. What should I do?

If you have placed an order and the payment has been taken successfully then the email containing your digital product key may have ended up in your spam / junk mail.

Another possibility would be that the email address was entered incorrectly. If you didn’t receive a confirmation email after a successful checkout then most likely an incorrect email was used during checkout. Please submit a ticket to resolve the issue.

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